Assistant Vice President, Innovation - Interactive Position Description
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Leads ideation, development and validation of Innovative business models and solutions positioning Western & Southern Financial Group to meet the emerging needs of existing and future customers.
Proactively partners with internal and external stakeholders in the identification and development of opportunities to acquire new customers and grow existing relationships.
Managing the day-to-day development, and execution of W&SFG Innovation program.
Championing Innovation across the enterprise through creative and compelling storytelling.
Ideation, development, and validation of Innovation opportunities, including: value proposition, market assessment, business case, growth plans, potential partnerships, and product strategy and roadmap.
Leveraging an understanding of consumer trends, emerging technologies, startups, and competitive landscape to shape opportunities that are consumer driven, financially viable and technologically feasible.
Maintains focus on leveraging enterprise capabilities where applicable.
Leverages a data-driven approach to execution.
Utilizes data and insights to make actionable decisions; ensures the timely sharing of customer insights and decision making based on data.
Develops and tracks key measures of success, metrics/KPIs and targets, and proactively communicates progress to key stakeholders.
Hypothesis testing with minimum viable products (MVP) where appropriate to institutionalize learnings.
Defines ROI of proposed plans and regularly reports to key stakeholders on actual ROI post implementation.
Takes a proactive approach to partnership.
Partners cross-functionally with business units and shared services to develop and advance the organization’s Innovation strategy and best practices.
Identifies and develops external relationships across Innovation communities, e.g., startups, partners, accelerators.
Manages relationships with outside vendors and partners to develop and implement capabilities.
Ensures all security and compliance standards are met prior to implementation of solutions.
Works with design teams to develop best practice customer and advisor-facing digital experiences that drive awareness, conversion and engagement.
Provides direction to and develops associates through daily coaching, the administration of the Performance Management Program, and the creation and implementation of development plans.
Performs other duties as assigned by management.
Demonstrated experienced in management, innovation or corporate strategy consulting focused on new product, platform or business development.
Proven success in managing an Innovation function that includes opportunity development with a track record demonstrating traction with market penetration and customer acquisition.
Demonstrated successful experience delivering and managing by leveraging internal and external partners.
Proven possession of well-defined set of core values and principles with proven leadership by example; strong values and integrity are a must.
Proven strong influencing and negotiation skills with the ability to resolve problems through collaboration.
Demonstrated experience effectively influencing a group to a recommended course of action.
Proven ability to lead, take a stand or advocate, and to present facts and data to support position.
Proven strong strategic thinker who uses creativity and proven quantitative and analytical skills.
Demonstrated experience includes identifying, defining and resolving complex problems, and collecting or interpreting data to establish facts and draw valid conclusions to provide effective resolutions.
Proven demonstration of sound judgment, initiative and strong decision-making skills.
Demonstrated highly developed professional level of written, verbal and visual communication and interpersonal skills, including high impact presentation and storytelling skills, communicating and interacting with individuals at all levels of an organization and working effectively with a wide range of constituencies.
Proven ability to passionately create, inspire, motivate and lead a team of product managers and strategists who collaborate while simultaneously successfully managing several projects.
Proven leadership, interpersonal skills and ability to work cross-functionally and to develop associates in their skills and proficiency, while achieving tactical and strategic goals.
Demonstrated passion for the customer and industry, up-to-date understanding and keen interest in following emerging technologies and experience trends.
B2B/B2C Financial Services with emphasis on Life, Annuity and Retirement planning is a plus.